Frame of Reference for specialist and end-user interaction


The Frame of Reference method aims to structure the interaction between end-users and specialists in application-oriented knowledge development. Key is to use the end-user’s information requirements as an explicit starting point for knowledge development, and to continually match specialist research with the information need of end-users. A core element of the method is the definition of fit-for-purpose quantifiable performance indicators. The tool is potentially useful in any situation where miscommunication may arise in interaction between interdependent actors, with different states of knowledge, working on different parts of the same overall problem. Applying this method increases the probability that specialist research produces results that are applicable in policy development or practical application (van Koningsveld, 2003). The method relies on logic and structure and may thus be used by anyone.

Type: Method
Project Phase: Initiation
Type of assessment: System Analysis
Purpose: Matching research/ specialist knowledge with end-users needs
Requirements: none
Relevant Software: none

Flowchart of the Frame of Reference method.